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Function: Internal and external communication (df014610-1a6e-5d81-b183-0e6a4af4aa5d)

Once the results of Analyze and Interpret are complete, they can be used to improve decision-making via both internal and external communication processes. Specific pieces of information are distributed based upon who needs to know them. Communication includes the method of delivery and the content that is being delivered. A CSIRT team might communicate new information and how it will change the situational picture. An example of this would be reporting the expected change a new malicious technique it has observed during an incident would have upon a constituent member. It may also include trend information such as the most useful sources of enrichment data and steps in which constituents can use it to improve their own situational awareness.

Cluster A Galaxy A Cluster B Galaxy B Level
Function: Internal and external communication (df014610-1a6e-5d81-b183-0e6a4af4aa5d) FIRST CSIRT Services Framework Service: Communication (ddfea37e-0234-5d9d-b6ca-981c7e0fa114) FIRST CSIRT Services Framework 1