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Function: Strategic decisions communication (1ac12b60-af3e-58f0-8a45-61ea0a06f476)

Informing other entities in a timely manner about the impact caused by the crisis on currently open information security incidents provides a clear understanding of what support can also be provided by the CSIRT during the duration of the crisis, and makes sure that entities understand what to expect. It also makes sure that other parties stop their support or interaction with the CSIRT as they might believe that the crisis is taking over. As the crisis management team may decide to postpone the response to an actual information security incident due to a crisis, such decisions need to be communicated to all entities currently informed and participating. This is to avoid misunderstandings and further issues that may also lead to a loss of trust in the CSIRT and/or host organization.

Cluster A Galaxy A Cluster B Galaxy B Level
Service: Crisis management support (ee34661b-0cb2-5933-8f19-47d9a0d106fd) FIRST CSIRT Services Framework Function: Strategic decisions communication (1ac12b60-af3e-58f0-8a45-61ea0a06f476) FIRST CSIRT Services Framework 1